Privacy Policy – Berry Good Heating and Air

Effective Date: January 2026
Last Updated: January 2026

Thank you for visiting and using the services of Berry Good Heating and Air (“we”, “us”, “our”). Your privacy and data security are extremely important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

By accessing our website and using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

A. Personal Information You Provide

We collect data you voluntarily provide when you:

  • Submit an inquiry or contact form

  • Request a quote or service

  • Sign up for newsletters or promotions

  • Communicate with customer support

Examples include:

  • Name

  • Email address

  • Phone number

  • Service address

  • Any information included in messages, forms, or service requests

B. Automated Information

We may automatically collect certain technical data:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited and time spent

  • Click activity and interaction data

We use standard technologies such as cookies, web beacons, and similar tools to collect this information.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and service requests

  • Provide, maintain, and improve our services

  • Send service updates, confirmations, and appointment reminders

  • Send marketing communications when you opt in

  • Analyze and optimize website performance and user experience

  • Detect and prevent fraud or misuse of our systems

  • Comply with legal requirements

3. Non-Business Use and Third-Party Sales

A. Your Data Is Not Used for Non-Business Purposes

We will never use your personal data for purposes unrelated to providing our services, fulfilling your requests, or improving your experience. That means your information will not be used for unrelated profiling, targeting outside our service context, or any use that does not support our business or contractual engagements with you.

B. We Do Not Sell or Share Your Personal Data to Third Parties

We do not sell, trade, license, or disclose your personal information to third parties for their marketing or business purposes.

The only times we may share personal information are:

  • With trusted service providers who help us operate the website or deliver services

  • When required by law (e.g., subpoena, court order)

  • To protect the rights, property, or safety of Berry Good Heating and Air, our users, or others

All vendors or partners we work with are only permitted to use your information to perform services for us and must agree to strict confidentiality requirements.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Improve your experience

  • Remember your preferences

  • Track website performance

  • Enable functionality

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

5. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If we learn that we have collected such data, we will take steps to delete it.

6. Data Security and Retention

We implement industry-standard safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure.

We will retain your information only as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required or permitted by law.

7. Your Choices and Access

You have the right to:

  • Request access to your personal data

  • Request correction of inaccuracies

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing communications

To make a request, contact us at:

Email: customerservice@berrygoodheatingandair.com
Phone: 770-990-6809

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review privacy policies of third parties before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will post a clear notice on the website. Continued use of the site after changes constitutes acceptance of the revised policy.